Shipping policy

Last updated: 1 November 2026

Thank you for shopping with Nexlic. This policy explains our UK delivery service.

Delivery destinations and cost

We currently deliver to the United Kingdom only. Standard UK delivery is free, with no minimum order value. We do not currently deliver to the USA or other international destinations.

Processing and estimated delivery

Estimated delivery is 3–5 working days after payment confirmation, including order processing and transit. Working days exclude weekends and public holidays.

Delivery dates are estimates, not guarantees. Carrier delays, weather and other circumstances outside our control may affect delivery. Any delivery estimate shown at checkout applies to the address and items in your order.

Order tracking

Once your order has been dispatched, we will email you a dispatch confirmation and, where available, a tracking number and link. Tracking updates may take some time to appear.

Taxes and other charges

Applicable taxes and any additional charges collected at checkout are shown before you place your order. Please contact us if you have questions about a charge.

Address accuracy

Please check your delivery address carefully when ordering. Contact us as soon as possible if it needs correcting.

Lost, damaged or delayed parcels

If your parcel is lost, damaged or delayed, contact support@nexlic.com and we will help investigate with the carrier.

Changes and cancellations

Please contact us as soon as possible to request a change or cancellation. Changes may be possible before dispatch, but we cannot change a parcel once it is in transit. Please see our returns and refunds policy for cancellation and return terms. Your applicable consumer rights are not affected.

Contact

Email: support@nexlic.com.